Funerals and Coronavirus (COVID-19) – Updated September 2021

The Government has now lifted all previous restrictions on how funerals should take place, however we remain committed in how we safeguard ourselves and all the people we will come into contact with through our work during this time leading up to winter.

Firstly, as advised before, if you are feeling unwell we would advise you to follow the NHS guidelines, to ensure you do not pose a risks to others at a funeral.

What we will continue to do

In line with the latest advice from Public Health England, we may keep in place a range of infection controls as well as working closely with partners, such as local crematoria, to ensure we do what is best practice to keep everyone safe.

In the next few months, if we find ourselves in a position of increased risk to health, or at risk of furthering the spread of coronavirus then we may need to adapt again how we deliver our services to you.

In order to further protect our community, you may find when you meet our team that they are wearing additional personal protective equipment (PPE) or have been instructed not to shake hands.

Please see an update on our services below:

  1. Arranging funerals
  • We are still limiting the number of people who enter our premises to keep it clean and clear, however we are available to see families face to face to arrange the funeral in their own home or in our premises, though only if it is safe to do so.  If you prefer we can still continue doing funeral arrangements over the telephone, FaceTime or other similar video conferencing systems e.g. Skype.  
  • It is always lovely to see our families in person, however at this time we would ask that you ring us instead with any queries you have.  We will be happy in most circumstances to deliver your loved ones ashes for example.
  • In the case of Coronavirus related deaths, we may have to arrange a prompt funeral to prevent unnecessary storage and handling of the person who has died.
  • Most churchyard services and services at the local crematoria have lifted all restrictions on numbers of mourners, however they still need to ensure that social distancing is possible. Therefore some venues may still not allow maximum capacity. Speak to us if you have any concerns and we can advise you on this further.
  • Live webcasting at our local crematoria and other venues has become incredibly popular since the start of the pandemic, and allows those who are unable to attend the funeral to still be part of the funeral service.  We will be happy to explain to you how this works and help implement this.
  • Our Tesla limousines are now available for families to hire.

 

2. Collection

Before we collect the person who has died and to ensure we are best equipped to safely deal with your circumstance, we may ask you a series of questions related to coronavirus/COVID-19.

3. Signing Paperwork

As we normally do we will help you complete all necessary paperwork relevant to the funeral, signing paperwork is still to take place mainly electronically, if this is not possible we will arrange alternative means to get paperwork to you, e.g posting/dropping papers through letterboxes.

4. Visits to our Chapel of Rest

Restrictions on visits to our chapel of rest have been lifted, however in order to protect our staff and the families we are looking after, we may ask you to attend in smaller numbers but we will do our best to accommodate all requests where possible.

As an independent business we pride ourselves on our ability to remain flexible at these difficult times and we will continue to work hard in bringing the best service we can for you at these challenging times. We will keep you all updated if anything changes.

Do not hesitate to us if you have any questions about coronavirus/COVID-19 and funerals by calling us on 01249 713134.

  • Corsham

    57a Pickwick Road, Corsham, Wiltshire, SN13 9BS

    01249 713 134

  • Melksham

    26a Church Street, Melksham Wiltshire, SN12 6LS

    01225 708 736

  • Chippenham

    3b New Road, Chippenham Wiltshire, SN15 1EJ

    01249 660 554

Awards & Memberships

  • SAIF - Independent Funeral Directors
  • Fair Funerals
  • Golden Charter
  • Butterfly Conservation Corporate Member
  • 2017 Good Funeral Awards Winner
  • 2018 Chippenham Bid Business Awards Winner
  • 2018 Wiltshire Business Award Winner
  • 2018 Funeral Planner Of The Year
  • Funeral Planner of the Year 2019
  • 2021 Good Funeral Guide